Frequently Asked Questions

WHAT IS "POTTERY TO GO"?

  • "Pottery to Go" allows you to bring all of the FUN of Clay Casa to your home!
  • Purchase your pottery at our online store
  • We’ll call you to confirm the details
  • ZERO CONTACT! At checkout, choose between:
    • Pick it your pottery curbside
    • We'll deliver it to your door (within 15 miles), OR 
    • We'll ship it to you
  • Unleash your inner artist in the comfort of your home!
  • Bring your pottery back to us to be glazed and fired 
  • Your pottery will be ready in 4 days!

 

ALL POTTERY TO GO INCLUDES:

  • BRAND NEW Paintbrushes
  • Paint -- choose your favorite color package
    • Please let us know of any special requests for paint colors!
  • Painting Instructions and Tips



HOW DO I GET MY POTTERY?

At Checkout, you'll be able to choose between the following ZERO CONTACT options:

  • Pick up curbside 
  • Delivery to your door within 15 miles:
    • $10
    • FREE with a purchase of $75 or more
  • USPS Shipping (flat rate of $20)



WHEN WILL MY ORDER BE READY FOR PICK UP / DELIVERED?

  • All orders will be processed and ready for pickup, delivery, or shipment on the next day!



COVID-19 PRECAUTIONS

We’ve added ZERO CONTACT pickup and delivery! This means you will not interact with our Team Members when you receive your pottery for extra safety and peace of mind.

  • Pickup – we'll bring your items to your trunk or backseat of your vehicle
  • Delivery – we will leave your pottery at your doorstep
  • Payment is already handled online when you placed your order

Additional Cleaning Procedures in Our Studios

  • In the spirit of extra precaution, we have significantly increased our already thorough cleaning and sanitation procedures for all of our studios. Team Members who are feeling or exhibiting any illness symptoms are required to stay home.  Team Members are required to wear masks and maintain at least 6 feet of separation from one another. 



NO TOXINS OR ALLERGENS

  • All materials are lead, toxic and allergen FREE. 



100% MONEY BACK GUARANTEE

  • If you don't LOVE your pottery, we'll give you a refund.